Privacy Policy

At JORD, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or make use of our services.

By accessing our website or using our services, you agree to the terms and practices described in this policy.

1. Information we collect:

  • Personal Information: When you register an account, place an order, or interact with our website, we may collect personal information such as your name, email address, shipping and billing address, phone number, and payment details.
  • Log Data: We automatically collect certain information when you access our website, including your IP address, browser type, pages visited, referring/exit pages, and timestamps. This information is used to analyze trends, administer the site, track user movement, and gather demographic information.
  • Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and track website usage. You can manage your cookie preferences through your browser settings.
2. How we use your information:
  • To process your orders and provide customer support.
  • To personalize your shopping experience and recommend products or promotions.
  • To improve our website and services based on user preferences and feedback.
  • To communicate with you about your account, orders, and updates.
  • To prevent fraud, protect our legal rights, and ensure the security of our users.
3. Information sharing and disclosure:
  • Third-party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and other essential functions. These third parties are obligated to handle your information securely and are not allowed to use it for any other purpose.
  • Legal Requirements: We may disclose your information if required by law, in response to a legal request, or to protect our rights, privacy, safety, or property.
4. Data Security:
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your choices and rights:
  • You can update your account information and communication preferences at any time by logging into your account.
  • You have the right to access, rectify, and delete your personal information. To exercise these rights, please contact us using the information provided below.
  • You can choose not to provide certain information, but it may limit your ability to use some features of our website.

6. Children's Privacy:
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected information from a child without appropriate consent, we will take actions to delete it.

7. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website, and the "Effective Date" will be updated accordingly.

8. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

We recommend that you review this Privacy Policy regularly to stay informed about how we are protecting your information.